FAQ

What is Momen Taste?

Momen Taste is a restaurant in Vienna offering delicious food for all types of eaters: vegetarians, vegans, carnivores and omnivores. From delicious hummus, falafel, salads and dips, sweets, and breads, we have a wide range to select from no matter what kind of person or a group is hungry.

How does the order process go?

You order online, select whether to pay online or upon delivery (cash), and schedule the desired delivery slot. We deliver your order during that time slot. You enjoy our delicious food. Everyone is happy.

When will I get my order?

You will have the food delivered to you during the delivery time slot that you select when ordering. For any additional questions or instructions, please add the information to the “details” box during checkout. Call us at 0660 4512 467 if you need anything.

What payment method do you accept?

We accept credit card payment and cash upon delivery

How can I cancel my order?

Please call us at 0660 4512 467 should you ever need to change something.

Can I get my order faster?

Contact us to arrange that

Can I change my address?

Call us or write us a message to assist you

I don't like my order, can I return it?

Let us know what is the problem exactly and we’ll try our best to make it up for you

Is there a minimum order?

Yes, Minimum order is 20€, free delivery from 30€

I did not receive my order, who should I call?

Please call 0660 4512 467

I have a problem, who to call?

Call us at 0660 4512 467

Do you keep my personal info?

We keep basic information like your name, address and order details as part of our bookkeeping, we also use these data for our referral discount system

I'm not home when the delivery arrives, what happens then?

Please make sure that someone is at home when you choose your delivery day and time. If something comes up and you will not be able to be home to receive the order, please call as soon as you can so we rearrange another delivery day.
If our deliverer couldn’t reach you, you might be charged for the delivery costs, and possibly for the whole order if we couldn’t deliver to you on the next delivery day.

Do you deliver outside of Vienna?

You better contact us first to arrange it

Can I pick up my order instead of having it delivered?

We are working on providing pick up stations around the city

I want Momen products for my business, who to contact?

Write us from contact page or call us at 0660 4512 467

en_USEN