FAQ

What is Momen Taste?

Momen Taste is a food delivery service in Vienna

We are offering delicious food for all types of eaters: vegetarians, vegans, carnivores and omnivores. From delicious hummus, Falafel, salads and dips, sweets, and breads, we have a wide range to select from no matter what kind of person or a group is hungry.

How do I order online?

You choose the desired products in the shop, select whether to pay online or upon delivery (cash), and schedule the desired delivery slot. We deliver your order during that time slot. You enjoy our delicious food. Everyone is happy. Please note that we only deliver in Vienna and around.

When will I get my order?

You will have the food delivered to you during the delivery time slot that you select when ordering. For any additional questions or instructions, please add the information to the “details” box during checkout. Call us at 0660 5255 994 if you need anything.

What payment method do you accept?

We accept credit card payment and cash upon delivery

How can I cancel my order?

Please call us at 0660 5255 994 should you ever need to change something.

Can I get my order faster?

Contact us to arrange that

Can I change my address?

Call us or write us a message to assist you

What is hummus?

Hummus is Love

Hummus is a middle eastern dish made of cooked and mashed chickpeas, mixed with Tahina (Sesame paste), lemon and garlic. Hummus is served as a dip, spread or as we do it in Momen in a masterpiece Hummus Bowl with Toppings and sides. Hummus is nutrient healthy and delicious product.

How is hummus made?

Hummus is made mainly of chickpeas, Sesame paste, lemon, salt and garlic.

How do I prepare Hummus Bowl

Check out the instruction Video Here

Hummus Bowl Instructional Video

What is falafel?

Falafel are balls of chickpeas with spices and herbs, deep fried in vegetables oil.

How do I cook Momen falafel?

We deliver the Falafel half fried and frozen, to prepare it for serving you have 3 options:

1- Brush it with little bit of Vegetarian oil and bake in oven or Sandwich toaster at 190° C for 4-5 minutes.

2- Fry it in a pan with Vegetarian oil till it gets the golden color.

3- Warm it up in microwave.

Is your falafel gluten-free or vegan?

Our Falafel is Vegan and gluten free

Is Falafel healthy?

Falafel consists of many healthy nutrition such as protein, fibers and sodium, but as it is fried in oil, it makes also a caloric rich meal with about 330 calories per100g and 13g of fat. So, in short, it falls under the healthy diet category, as long as you eat it moderately.

How do I eat falafel?

2 best ways to eat Falafel:

1- Spread some Hummus in the pita, fill it with Falafel balls, add some fresh and pickled vegetables and top it with Tahina.

2- dip Hummus with Falafel

What are the nutrition facts for your falafel?

100g of Falafel contain 333 calories, 13g fat, of which 2,4g saturated fat, 13g protein and 17g carbs.

You can find the nutrition facts for our falafel here (

https://www.yazio.com/de/kalorientabelle/falafel.html

Are your products suitable for vegetarians?

Most Momen products are Vegan with few exceptions of optional chicken or beef extras for Toppings, we also offer optional vegetarian options for catering on demand.

Which products are vegan?

All Momen products you order from the online shop are Vegan except the Shawarma and Beef Toppings. But don’t worry, wherever these products are offered you will have the option to exclude them and get vegan only delivery.

Which products are kosher?

We do not have Kosher certificate, but we do not use pork or dairy products.

Are your products halal?

Yes, all products in our online shop are halal and produced in Austria.

What is the shelf life of the products?

Unopened, the products can be kept for up to 4 weeks in a refrigerated state. After opening, we recommend to consume the product in a refrigerated state within 4 days.

Where are the products made and packed?

We produce and pack our products in our production facility in Gerasdorf near Vienna.

Where do the ingredients come from?

The ingredients we can source locally, we do, like the packages, vegetables, herbs and spices. Whatever we can’t find in the local market we go to the best sources. To guarantee the best product quality, we know our suppliers personally, who must meet our high-quality standards.

I don't like my order, can I return it?

Let us know what the problem is exactly and we’ll try our best to make it up for you.

Is there a minimum order?

Yes, Minimum order is 20€, free delivery from 30€

I did not receive my order, who should I call?

Please call 0660 5255 994

I have a problem, who to call?

Call us at 0660 5255 994

Do you keep my personal info?

We keep basic information like your name, address and order details as part of our bookkeeping, we also use these data for our referral discount system

I'm not home when the delivery arrives, what happens then?

Please make sure that someone is at home when you choose your delivery day and time. If something comes up and you will not be able to be home to receive the order, please call as soon as you can so we rearrange another delivery day.
If our deliverer couldn’t reach you, you might be charged for the delivery costs, and possibly for the whole order if we couldn’t deliver to you on the next delivery day.

Do you deliver outside of Vienna?

You better contact us first to arrange it

Can I pick up my order instead of having it delivered?

We are working on providing pick up stations around the city

I want Momen products for my business, who to contact?

Write us from contact page or call us at 0660 5255 994

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